If it is your first time plugging your Furbo into a power source, you will see a white light first. The white light should turn green after about a minute.
If the light on your Furbo did not turn green, unplug the power and plug it in again.
If the light still doesn’t turn green after replugging your Furbo in:
Please use a paperclip and insert it into the small hole on the back to reset your Furbo: after about five seconds, you will hear a “da da” sound and the white light will turn back on. Please wait about a minute, and your Furbo will light up green.
If you still do not see a green light on your Furbo, please feel free to contact us and our customer service team will be glad to help!